I just want to take a moment to thank you for the excellent job that your team did with our new roof.  Previously we had a roof replaced by Ellerman on another home, so we knew to expect great work.  However, this time we were even more pleased. I would like to mention what a fantastic job Jeremiah did; he truly went the proverbial extra mile.  Jeremiah came out to look over our roof and noted the hail damage, he took the time to explain very thoroughly what needed to be done and the reasons behind each item, he gave an estimate and even brought pictures that were taken when we initially purchased the house to highlight the damage.  When our insurance adjuster came out to inspect the roof, Jeremiah came out to meet the adjuster and discuss the findings; the result was an agreement by our insurance agency that the claim was indeed valid.The work crew that came out did a fantastic job, we could not have been happier. Everyone was very friendly and conscientious and made sure to keep the scrap mess to a minimum.  We did not even find one nail or piece of material in the yard!  Because of the inclement weather we were having at the time, it appeared that the job would need to be stretched past the holiday weekend, but after talking to your office, the crew agreed to work on Thanksgiving and the following day to ensure things were completed in a timely manner. We have watched several neighbors have bad experience with other contractors, so we are beyond satisfied with the quality of work Ellerman has done.  We will continue to recommend your company to others.  Thank you for reminding us that good customer service and professionalism still exist.  If we ever need any repair work done, Ellerman will be the only one we call. - Thank you, Stephen and Renee D'Alessandro.

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